Frequently Asked Questions
Everything you need to know about your fine spirits experience.
What are your shipping methods for delicate bottles?
We use specialized, shock-absorbent packaging designed specifically for glass bottles to ensure your wine and whisky arrive in pristine condition. We offer standard and expedited shipping options across all eligible states.
Do I need to be present to sign for my delivery?
Yes. By law, all alcohol deliveries require the signature of an adult aged 21 or older. The carrier will verify your identification at the time of delivery.
What is your return policy for corked or damaged wine?
If you receive a bottle that is corked or damaged, please contact us within 30 days of purchase. We will provide a replacement or store credit upon verification of the defect.
Can I track my rare whisky acquisition?
Absolutely. Once your order is processed, you will receive a tracking number via email so you can monitor your shipment's journey from our cellar to your door.
How do you ensure the quality of older vintages?
All our fine wines and rare whiskies are stored in a temperature-controlled environment with optimal humidity. We source our inventory from reputable distributors and private collections with proven provenance.
Do you offer international shipping?
Currently, we ship to most U.S. states where local laws permit the direct shipment of alcohol. Please check our shipping policy page for a full list of restricted locations.